APARTMENT REVIEWS IN Tucson

Background: I lived at Pinnacle Heights for six months before cutting my lease short due to a military deployment. I rented a two bedroom, two bathroom apartment that overlooked the smaller of the complexes two pools. Management: The management team was polite, courteous, and responsive, and knew my name. The maintenance staff was very responsive, with a turnover time of less than 24 hours. My heater broke just as it was starting to get pretty cold at night and they had it fixed within 12 hours of my work request. Apartment: My two bedroom, two bathroom apartment was spacious and comfortable. I rented a second floor apartment that overlooked the smaller pool. It was one of the older apartments that had not yet undergone upgrades. The appliances were pretty old, particularly the washer and dryer, but I worked out an agreement with the management to let me use my own washer and dryer, so long as I stored theirs. The washer and dryer both fit inside the huge master bedroom closet with plenty of space to spare. Amenities: I don't swim, so I didn't use the pools, but they are well maintained and look fantastic. I frequented the fitness center a few times a week. The fitness machines are a decent; I was really happy that there is a spin bike, but it'd be nice if they had a Stairmaster or two. The extremely high ceilings would certainly accommodate them. Environment: The complex itself is well maintained with plenty of trees and flowers and grass, which is landscaped on a regular basis. Because of the way the complex is built into a valley between two large hills, the buildings themselves are not all on the same level. The topography doesn't allow for much connectivity for the sidewalks, but it's not too difficult to get around. The view from the management office is incredible and makes me wish I had been able to rent an apartment closer to the entrance, which slopes steeply downward toward Snyder Road. Parking: Parking is probably one of the very few things about the complex that I found annoying. You get assigned one space (or a garage if your apartment comes with that), but the assigned parking is not located directly in front of your building. My parking spot was located in front of a different building around the corner from mine. Safety/Security: The complex is very quiet and I didn't notice any disturbances while I was there. A sheriff's deputy lives in the complex and is quick to respond to incidents. All in all, the complex seems very safe. Part of that is simply the secluded location of the complex, which is about a mile south of Sabino Canyon. My only complaint is that it's difficult to walk up and down the hill from Snyder Road because there isn't a sidewalk or stairs. Conclusion: I enjoyed my time at Pinnacle Heights and would not hesitate to recommend it to others.

My husband and I have lived here for 11 months and we absolutely love it. We would be renewing our lease if we were going to be stationed here (husband is Air Force). Maintenance is always on point. Even something small, is fixed same day 90% of the time. They even put me up in the corporate apartment when my AC went out one night. They came back to the apartment in the morning on FOURTH OF JULY and fixed everything. They called me once the apartment cooled down so I didn't have to wait in the heat. We are really sad to be leaving. The views are beautiful, the staff is amazing, and the amenities are fantastic. We even had our wedding reception in the club house. Yes, it's that nice. The only mild complaint is the upstairs neighbors. Which will happen anywhere. I swear they're pro wrestlers or bowlers. But it's not nearly as bad as places I've lived before. Overall great place to live, quiet, beautiful, and peaceful.

My husband and I have lived here for 11 months and we absolutely love it. We would be renewing our lease if we were going to be stationed here (husband is Air Force). Maintenance is always on point. Even something small, is fixed same day 90% of the time. They even put me up in the corporate apartment when my AC went out one night. They came back to the apartment in the morning on FOURTH OF JULY and fixed everything. They called me once the apartment cooled down so I didn't have to wait in the heat. We are really sad to be leaving. The views are beautiful, the staff is amazing, and the amenities are fantastic. We even had our wedding reception in the club house. Yes, it's that nice. The only mild complaint is the upstairs neighbors. Which will happen anywhere. I swear they're pro wrestlers or bowlers. But it's not nearly as bad as places I've lived before. Overall great place to live, quiet, beautiful, and peaceful.

We lived there for a year after moving to Tucson from Seattle. What a beautiful complex! The units are well laid out, excellent staff and responsive. Perfect location, as you can enjoy the vistas of the Catalina's and Sabino Canyon. We only moved as the new tenants below us that moved in were serious chain smokers and our entire 2nd floor unit smelled of cigarettes. Besides that, we loved living there.

Beautiful grounds and apartments. I live upstairs and have a gorgeous view. There are 4 people below me and I don't hear a thing! Maintenance is excellent and very responsive to my needs. The office staff were most helpful to me and when the sale of my house fell through and I had to postpone my move. They worked with me to find another apartment for the date I needed when I finally sold my home. Staff is courteous and professional. As large as this community is, it's very quiet. My 11 year old and I love it and we feel like we're living at a resort!

I moved in almost 3 years ago, I absolutely love this place. Marty was a gem to work with, I was out here for a visit and found this place, the avenues he traveled to accommodate, were above and beyond. Hope I have the opportunity to stay here for a very long time. Monica is a blessing as well. Love her smile.

My grandma came from LA and had limited time to rent an apartment and we saw Pinnacle Heights and walked in. Upon walking in we met Monica Smallwood, one of the leasing agents for the building. She greeted us with a smile and made us feel very comfortable, and she was eager to help us find an apartment. She explained the availability of the apartments in my grandma's desired floor plan and found us an one that was open in the time frame necessary for my grandma's move in date. The lantana two bedroom apartment was what my grandmother was looking for, and there was one available, which was perfect. But unfortunately my grandma could not take the apartment because there were stairs leading to the apartment and she has trouble climbing them (they were pretty steep and we also had trouble). Going back to the office, and telling Monica how disappointed we were that there were stairs, she thought outside the box and brought us to a three bedroom casita. She told us when it would be available, and it was the perfect time for my grandma's move in date! She showed us the model and it was perfect for what my grandma needed! We booked that apartment the next day because it was so perfect! You have an employee in Monica that is caring, accommodating, and knowledgeable. She is definitely an asset to your firm. She was one of the reasons we took the apartment, because she immediately made us feel at home.